Question 1

What do I do if I received a defective order?

Accepted Answer

We take great care in the packaging of our products, but if you do receive a damaged product we would require you to email us with photos of the damage. We will assess the photos and inform you if a refund can be issued.

Question 2

How do I contact your company if my question isn’t answered here?

Accepted Answer

The easiest and most efficient way to contact us is through email (soulozhen@gmail.com), where we aim to reply back within 48 hours.

Follow us on Instragram: @soulozhenart

FAQ

Frequently Asked Questions (FAQs)

What do I do if I received a defective order?

How do I contact your company if my question isn’t answered here?